Winterwolf Worlds LLC

Terms of Service

Last updated · October 3, 2026

1. Agreement to These Terms

These Terms of Service (“Terms”) are a binding agreement between you and Winterwolf Worlds LLC, a Nevada limited liability company that operates the Winterwolf Websites brand and the website at winterwolfwebsites.com (the “Site”). “We,” “us,” and “our” mean Winterwolf Worlds LLC. “You” means the person or business ordering or using our services. If you order on behalf of a business, you confirm you have authority to bind that business, and “you” includes it.

By using the Site, contacting us, or ordering a website, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site or our services.

2. What We Provide

Winterwolf Websites is a done-for-you website service for small businesses, independent professionals, and creators. Unless your order says otherwise, the standard plan includes:

• A website of up to 5 pages, built by us from a design style you choose and the information you send;
• Hosting, security certificate (SSL), and keeping the site online;
• One standard available web address (domain), or connection of a web address you already own;
• Up to 5 professional business email inboxes and up to 10 email aliases or forwarders, with a starting storage allowance of 500 MB per inbox;
• A layout that works on phones, tablets, and computers, and basic search-engine setup (page titles and descriptions);
• 30 days of reasonable changes after we show you the first completed version (Section 5).

What a plan includes is the description shown on the Site, or in your order, at the time you ordered. If the two differ, your order governs.

3. Who Can Order

You must be at least 18 years old to order. Our services are available to customers located in the United States. We may decline any order, and we may cancel and refund any order we reasonably believe we cannot fulfill.

4. How a Build Works

What you send us. After you order, we will ask for your business details, services, contact information, logo, photos, and anything customers should know (“Your Materials”). The build starts when we have what we need.

Timing. Most first drafts are ready for your review within about 7 business days after we receive everything we need. Rush setup may be available for an additional fee, with a target of about 3 business days, depending on availability. These are targets, not guarantees, and delays in receiving Your Materials or feedback move the timeline.

Launch. We publish your site once you approve it, or once the review period in Section 5 ends, whichever comes first.

5. The 30-Day Change Window

After we show you the first completed version of your site, you have 30 days to ask for reasonable changes — for example, correcting text, swapping photos, adjusting colors, or reordering sections. “Reasonable” means changes within the plan you bought: it does not include adding pages beyond the plan, rebuilding the site in a different design, or adding new features such as online stores, booking systems, or marketing tools.

After the 30 days, changes are available as a separately priced service. We will always tell you the price before we do paid work.

6. Prices, Billing, and Automatic Renewal

Prices are shown on the Site in U.S. dollars. The standard plan is a one-time setup fee plus a monthly fee. By ordering, you authorize us and our payment processor to charge your payment method for the setup fee and then for the monthly fee on the same day each month, automatically, until you cancel. Before your first charge we will show you the amount, the billing period, and how to cancel.

Where we are required to collect sales tax, it is shown at checkout. We may change the monthly price for future months by giving you at least 30 days’ notice by email, so you always have the chance to cancel first. A price change never affects a charge already made.

If a payment fails, we will let you know and try again. If it is still unpaid after 14 days, we may pause your website and email until the account is brought up to date.

7. Who You Are Paying

Every sale on this Site is made by Winterwolf Worlds LLC. Your receipt comes from Winterwolf Worlds LLC, and your bank or card statement will read WINTERWOLF WORLDS, not “Winterwolf Websites.” If you see a charge you do not recognize, please write to us first — we would much rather sort it out with you directly.

8. Cancellation and Refunds

You can cancel any time by writing to us through our contact form or at [email protected]. Cancellation takes effect at the end of the month you have already paid for, and no further charges are made. We do not refund part of a month already paid for, except where the law requires it.

The setup fee. If you cancel before we start building your site, we refund the setup fee in full. Once building has started, the setup fee covers work already done and is not refundable.

If something is wrong, tell us. If we have not delivered what your plan includes, we will fix it, and if we cannot, we will refund the affected charge.

9. What Happens When Service Ends

• Your website stays online until the end of your last paid month, then is taken offline.
• Your email inboxes close at the same time. Please save any messages you want to keep before then; we will remind you by email.
• Your web address is yours. If we registered it for you, we will help you transfer it to a registrar of your choice. From then on, renewal fees are paid by you to that registrar.
• Your Materials (your text, photos, and logo) are yours. On request within 30 days of cancellation, we will send you a copy of everything you gave us. After that, we may delete them.

10. Ownership

What stays yours. You own Your Materials, your business name, and your web address. You give us permission to use Your Materials only to build, run, and support your site, and to show it as an example of our work unless you ask us not to.

What stays ours. The design templates, layouts, code, and tools we use to build and run sites remain ours and our licensors’. While your plan is active you may use them as part of your website. They are not transferred to you on cancellation, because the site runs on our platform.

Site content. All content on winterwolfwebsites.com — text, graphics, logos, and designs — is owned by or licensed to us. You may not copy it for commercial use, and you may not use it to train any machine-learning or artificial intelligence system, without our written permission.

11. Your Responsibilities for Your Site

You are responsible for Your Materials and for what your website says. You confirm that you have the right to use everything you send us, including photos, logos, and text, and that it is accurate and lawful. You are responsible for any licenses, permits, disclosures, or legal pages your own business needs. We are happy to add text you provide, but we do not give legal advice and we do not check your business’s compliance with the law.

12. Business Email Acceptable Use

Included inboxes are for normal business correspondence. They may not be used for newsletters, bulk email, cold-email campaigns, spam, phishing, or anything unlawful. Storage beyond the starting allowance, and marketing email tools, are available as separate services. We may suspend an inbox that is being used in breach of this Section or that puts our mail service at risk, and we will tell you why.

13. Acceptable Use of the Service

You may not use a website or email account we provide to host or send anything unlawful, infringing, deceptive, hateful, sexually explicit, or harmful; to collect information without proper consent; or to interfere with any system or person. We may remove content or suspend service that breaks this rule, and we will tell you why unless the law or safety prevents it.

14. Tools We Use, Including AI

We build and host sites on third-party platforms, and we may use artificial-intelligence tools to help draft wording, prepare images, or speed up the build. Every site is reviewed by a person before you see it, and nothing is published without your approval or the end of the review period in Section 5.

15. Availability and Backups

We work to keep your site and email online and secure, and recent versions of your pages can be restored. However, no service is available all of the time. Planned maintenance, provider outages, and events outside our control can cause interruptions, and we do not guarantee uninterrupted service.

16. Nothing Here Is Professional Advice

Suggestions we make about wording, layout, or search basics are general guidance from people who build websites. They are not legal, tax, financial, or marketing advice, and they do not guarantee any number of visitors, search ranking, or sales.

17. Email and Text Messages from Us

We will email you about your order, your site, your account, and billing. Those messages are part of the service. If you also agree to receive our newsletter, every marketing email has a working unsubscribe link. Where we offer text messages, you will be asked to opt in separately, message frequency varies, message and data rates may apply, and you can reply STOP to stop or HELP for help. Consent to marketing messages is never a condition of any purchase.

18. Third-Party Services

Our services rely on third-party providers, including our website and CRM platform (GoHighLevel / LeadConnector), Cloudflare (domain name service and security), our email hosting and delivery providers, our domain registrar, and our payment processor. We are not responsible for their own terms, outages, or practices, and your use of their services may also be subject to their terms. Our Privacy Policy lists them.

19. Intellectual Property Complaints (DMCA)

If you believe content on the Site, or on a site we host, infringes your copyright, send a notice through our contact form or to the postal address in Section 31 with: your contact information; the work you say is infringed; where the material is; a statement that you believe in good faith the use is not authorized; a statement, under penalty of perjury, that your notice is accurate and you are authorized to act; and your signature. We may remove material and end service to repeat infringers.

20. Accessibility

We aim for the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA on this Site and the sites we build, and we work toward it over time. If you have difficulty using any part of the Site, tell us and we will help.

21. Disclaimer of Warranties

Except as stated in these Terms, the Site and our services are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied, to the maximum extent permitted by law, including merchantability, fitness for a particular purpose, and non-infringement. Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded.

22. Limitation of Liability

To the maximum extent permitted by law, Winterwolf Worlds LLC and its owners, members, managers, employees, contractors, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, data, or business opportunity, arising from the Site or our services, even if advised of the possibility. Our total liability for all claims will not exceed the amount you paid us in the twelve months before the claim, or one hundred U.S. dollars ($100), whichever is greater.

23. Indemnification

You agree to indemnify and hold harmless Winterwolf Worlds LLC and its owners, members, managers, employees, contractors, and service providers from claims, losses, and costs (including reasonable attorneys’ fees) arising from Your Materials, the content of your website, your use of the email service, or your breach of these Terms or of any law.

24. Suspension and Termination

We may suspend or end service if you break these Terms, if payment is overdue as described in Section 6, or if continuing would put our systems, other customers, or the public at risk. Where we end service for any reason other than your breach or non-payment, we will refund the unused part of your current month. Sections 8 to 11 and 21 to 29 survive the end of service.

25. Changes to These Terms

We may update these Terms by posting a new version and updating the “Last updated” date. If a change is material, we will tell active customers by email at least 30 days before it takes effect.

26. Your Customers’ Information

When visitors fill in a form on a site we host for you, their information is held on our platform on your behalf so that it reaches you. We use it only to run your site and deliver it to you. Our Privacy Policy explains how.

27. Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Agreement to arbitrate. You and we agree that any dispute arising out of or relating to the Site, our services, or these Terms (a “Dispute”) will be resolved by final and binding individual arbitration instead of in court, except as stated below. This agreement is governed by the Federal Arbitration Act.

How it works. Arbitration will be run by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, or its Commercial Arbitration Rules where you ordered as a business. It will be seated in Nevada or, at your choice, held by telephone, video, or written submissions, or in the county where you live.

Class action and jury waiver. Each of us may bring claims against the other only individually, and not as a plaintiff or class member in any class, collective, or representative proceeding. YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL.

Exceptions. Either of us may bring an individual claim in small-claims court if it qualifies, or seek a court order to protect intellectual-property rights.

30-day right to opt out. You may opt out of this Section within 30 days after you first accept these Terms by telling us through our contact form or in writing to the address in Section 31, with your name and a statement that you opt out of arbitration.

28. Governing Law and Venue

These Terms are governed by the laws of the State of Nevada and the United States, without regard to conflict-of-law rules. For anything not subject to arbitration, the state and federal courts located in Nevada have exclusive jurisdiction.

29. General

These Terms, your order, and our Privacy Policy are the entire agreement between us about our services. If any part is found unenforceable, the rest stays in effect. Our not enforcing a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, reorganization, or sale of assets. We are not liable for delays caused by events beyond our reasonable control.

30. Customer Care

The fastest way to reach us is our contact form. You can also email [email protected].

31. Formal Notices

Winterwolf Worlds LLC — Winterwolf Websites
8635 West Sahara Ave #425
Las Vegas, Nevada 89117
United States